From
day one, your satisfaction has been very important to us. Over
the
past ten years, we have grown to a truly international firm, assisting
people from many continents with one key point in mind: offer
quality
percussion instruments at a fair price, and back those products
with a 100% guarantee of satisfaction.
By
keeping this focus, we have developed a reputation for being a trusted
supplier, not just to individuals, but to schools, organizations,
professionals, music and gift stores. We are proud of our reputation
and will always do our best to satisfy you, our customer - and we
hope, our friend.
Once
your order is received, we typically ship within one to three days.
We strive to keep our products in stock. If we are out of an item,
we will notify you of an expected date of shipment. If desired,
you may cancel your pending order at any time. And if ever unsatisfied
with your goods, simply return them in new condition for a credit
towards any other product we offer.
Since
our products are mostly handmade, there may be slight variations
in certain items. We choose our suppliers very carefully for consistency,
quality, ethics and value. Thousands of items have been sold over
the years, and returns are rare - a point of which we are quite
proud.
Our
online catalogue is updated regularly, keeping you informed on
the
newest products, price adjustments, and availability of items.
A small handling fee is added to the actual shipping charges.
We recycle
when possible thereby reducing waste and lessening the impact to
the environment. Orders are shipped U.P.S. or U.S.P.S. and insured
for replacement value. When placing an order, plese wait
for a confirmation email with the final totals & payment
instructions before making payments. For payment, we accept Paypal,
personal
or business checks and money
orders.
Sorry-
we do not
ship C.O.D. We ship only to the US.
Thanks
for your business, we sincerely appreciate it!
Sincerely,
Kerry
"Shakerman" Greene
Founder - International Art & Sound